Privacy Policy
At Wemzorniv Casino & Hotel ("Wemzorniv," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
Please read this Privacy Policy carefully. By accessing or using our website, booking a stay, visiting our property, or utilizing any of our services, you acknowledge that you have read, understood, and agree to be bound by the terms outlined in this policy.
1. Information We Collect
We collect several types of information from and about users of our website and services, including:
1.1 Personal Information
Personal information is data that can be used to identify you individually. This may include:
- Name, postal address, email address, telephone number
- Date of birth and government-issued identification (required for gambling and certain services)
- Payment information, including credit card details and billing address
- Reservation and stay preferences, special requests, and travel itineraries
- Participation in promotions, tournaments, or loyalty programs
- Communication preferences and survey responses
1.2 Non-Personal Information
We also collect non-personal information that does not directly identify you, such as:
- Browser type, operating system, and device information
- IP address and geographic location
- Pages visited, links clicked, and time spent on our website
- Referring websites, search terms, and advertisements clicked
- Aggregated or de-identified data from gambling activities and preferences
2. How We Collect Information
We collect information through various methods, including:
- Direct Interactions: Information you provide when making reservations, registering for an account, signing up for promotions, completing forms, or communicating with us.
- Automated Technologies: Through cookies, web beacons, and similar technologies when you visit our website or use our online services.
- Third-Party Sources: From business partners, service providers, public databases, and social media platforms with which you have connected.
- On-Property Collection: Information gathered during your stay, including gaming preferences, purchases, and service usage.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Process and confirm reservations and transactions
- Provide and personalize our services to enhance your experience
- Administer your participation in gaming activities, promotions, and loyalty programs
- Communicate with you about reservations, services, and promotional offers
- Process payments and manage your account
- Monitor and analyze usage patterns to improve our website and services
- Comply with legal obligations, including gaming regulations
- Respond to your inquiries, comments, or concerns
- Prevent fraud, unauthorized access, and other prohibited activities
- Enforce our terms of service and other policies
4. Information Sharing and Disclosure
We may share your information with third parties under the following circumstances:
- Service Providers: With third-party vendors, consultants, and other service providers who perform functions on our behalf, such as payment processing, data analysis, email delivery, and customer service.
- Business Partners: With business partners who offer products or services jointly with us or who provide services to enhance your experience at Wemzorniv.
- Corporate Transactions: In connection with a merger, acquisition, or sale of assets.
- Legal Compliance: When required by law, regulation, court order, or in response to a legal request.
- Protection of Rights: When we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others.
We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users. These tools help us provide you with a better experience and understand how users navigate through our website.
You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our website.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
We cannot guarantee the absolute security of your personal information. You are responsible for maintaining the confidentiality of any passwords or other account credentials.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, regulatory, accounting, or reporting requirements, and for resolving disputes and enforcing our agreements.
8. Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- The right to access and obtain a copy of your personal information
- The right to correct or update inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to restrict or object to the processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
9. Children's Privacy
Our services are not directed to individuals under the age of 21, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this policy.
Your continued use of our website or services after any such changes constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Wemzorniv Casino & Hotel
Attn: Privacy Officer
888 Fortune Avenue
Las Vegas, NV 89109
United States
Email: [email protected]
Phone: +1 (888) 888-8892